Multi-platform Review Monitor
For product/service selling startup or company the most important thing is to respond to negative reviews and store positive one's for advertisement.
But checking the online platforms such as Google Review, Trustpilot, etc for customer's review and not letting the negative one's get missed is just too much of a headache.
So today's workflow automates this very same task.
About the Workflow:
1. A manual/scheduled trigger activates the workflow for searching for the company's reviews on such platforms.
2. Based on the platforms and their unique output syntax, there's an AI Agent to tag the review as negative or positive, texted or just starred and gives tag based on which department they fell into (for eg. Logistics for late food delivery, Cooking for bad tasting food, etc).
3. The positive and negative review then divides the workflow furthet as the negative review is to be informed right away (here, via slack) and the positive review is to be stored(here, in google sheets).
4. The workflow branches for each platform is almost similar because they all save positive review and inform the team immediately about negative ones.
Time to build : 1hr
Reach out for JSON file.
But checking the online platforms such as Google Review, Trustpilot, etc for customer's review and not letting the negative one's get missed is just too much of a headache.
So today's workflow automates this very same task.
About the Workflow:
1. A manual/scheduled trigger activates the workflow for searching for the company's reviews on such platforms.
2. Based on the platforms and their unique output syntax, there's an AI Agent to tag the review as negative or positive, texted or just starred and gives tag based on which department they fell into (for eg. Logistics for late food delivery, Cooking for bad tasting food, etc).
3. The positive and negative review then divides the workflow furthet as the negative review is to be informed right away (here, via slack) and the positive review is to be stored(here, in google sheets).
4. The workflow branches for each platform is almost similar because they all save positive review and inform the team immediately about negative ones.
Time to build : 1hr
Reach out for JSON file.
