Assistant Node failed - URGENT

From today evening assistant node is not working

WhatsApp_Image_2024-03-20_at_21.02.20_04d538e7.jpg

Md RashedOP•3/20/24, 3:06 PM

@Bhavya @Harini @Shams @Gaurav Chadha please check

Md RashedOP•3/20/24, 3:07 PM

Workflow ID - WUjK1o7RsxTAcpGdlPbV

MMd Rashed From today evening assistant node is not working

Gaurav Chadha•3/20/24, 3:12 PM

@Md Rashed, could you please also share the workflow via in app support? Also, an updated Assistant Node will be released soon. Will check this one and will update you.

nithinrdy•3/20/24, 4:41 PM

Hey @Md Rashed, can you try removing this assistant node, and adding it back again? There have been a couple of updates to the node which might be what's causing the issue. Using the latest copy should fix it.

Md RashedOP•3/20/24, 11:23 PM

check this out

Gaurav Chadha•3/21/24, 4:22 AM

Hi @Md Rashed, we have roles a new version, you can delete the assistant node and again. It should work then.

Md RashedOP•3/21/24, 7:24 AM

I can't see any assistant node

Md RashedOP•3/21/24, 7:28 AM

Gaurav Chadha•3/21/24, 7:57 AM

Hi @Md Rashed, can you please refresh the app and try searching assistant, it should be there now.

Murilo Ravani•3/29/24, 9:19 PM

I'm facing the same problem here... I have deleted and added the node again and, he works but everything else connected to him doesn't...

As far as I remember, this is the fourth time this happen and we really need a solution from BuildShip... because everytime a big change is made to a node things just stop working and we need to debug and rebuild everything by our own. We don't even receive an alert telling about the changes and explaining how to update the workflow, it just stops working. In all cases I have been alerted by my clients complaining that "the system is not working again".

MMurilo Ravani I'm facing the same problem here... I have deleted and added the node again and,...

nithinrdy•3/30/24, 10:14 AM

Hey Ravani, apologies for the issues you're facing.

We did in fact push one major update to the assistant, but it was designed to be compatible with existing nodes. Sorry to hear that the change caused issues with your node.

If possible, could you please look through a couple of your failure logs and let me know what you see (you can submit a report through the in-app support: https://docs.buildship.com/support-messages )? That should help us figure out the issue you're facing.

Assistant Node failed - URGENT

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