jimvh
jimvh6mo ago

DATABASE in buildship.. Bug or ..?

I'm not sure what is supposed to happen but I currently use a free version of buildship and when I click database nothing happens at all. It says 'opening database' and the popup disappears but nothing happened. Is this normal?
Solution:
Fixed, sent you an email too.
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7 Replies
Gaurav Chadha
Gaurav Chadha6mo ago
Hi @jimvh, We are sorry for this experience, we are working on a fix for this, you can submit a support request for this via in-app support, we'll fix your workflow asap. https://docs.buildship.com/support-messages. Please attach this discord post link. Thanks.
jimvh
jimvh6mo ago
I'm not yet using it in a workflow but would like to be able to use it. One of the very few differences between a free and paid account is are the database tables but of course we need access to them to be able to use them 🙂
Solution
Gaurav Chadha
Gaurav Chadha6mo ago
Fixed, sent you an email too.
jimvh
jimvh6mo ago
It’s still the same and didn’t get an email.
Gaurav Chadha
Gaurav Chadha6mo ago
Did you refreshed the app, we'll verify and check gain, it could be another backend issue from our side, also, could you please confirm the above email? It is associated with your support request. Sent you a DM with Email attachment.
jimvh
jimvh6mo ago
@Gaurav Chadha I did refresh the page yes. Just did a sign out and in as well an no change.
Gaurav Chadha
Gaurav Chadha6mo ago
Hi @jimvh, sen t you the link for with which you can access your database, please ensure popup is allowed on your browser.