thedigitalpro
thedigitalpro8mo ago

thedigitalpro - Anyone else having issues with ...

Anyone else having issues with email triggers simply not triggering?
14 Replies
Gaurav Chadha
Gaurav Chadha8mo ago
Hi @digitalmaker, Tested the Trigger again, it is working fine, the logs does takes about ~45 seconds to populate in the window, could you try scrolling the last in the log and click refresh then?
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Gaurav Chadha
Gaurav Chadha8mo ago
Let me know if it still doesn't work, we can check further.
thedigitalpro
thedigitalproOP8mo ago
Hi @Gaurav Chadha . Thanks for the message. Which workflow are you looking at? My workflow ID is fGGBtpAiydXTmfJQpeMD and I cannot see anything in the logs.
Gaurav Chadha
Gaurav Chadha8mo ago
Oh, nope, I tested the trigger on my account.
Gaurav Chadha
Gaurav Chadha8mo ago
Just to test the trigger working on your project, could you try making a simple workflow, email trigger and return the email object --> ship it, and send an email to it? You can add me in the cc of the email. gaurav@buildhip.com
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thedigitalpro
thedigitalproOP8mo ago
Mine was a brand new project I setup yesterday. I added one simple workflow. Just did a small update and redeployed and still nothing.
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thedigitalpro
thedigitalproOP8mo ago
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Gaurav Chadha
Gaurav Chadha8mo ago
thedigitalpro
thedigitalproOP8mo ago
No just a simple email from my own outlook to the email id address as shown.
Gaurav Chadha
Gaurav Chadha8mo ago
Hmm, I'll test it from outlook as well, can you try it from gmail, add me and you in the cc?
thedigitalpro
thedigitalproOP8mo ago
Would you believe it but I don't actually use gmail. I do not even have an account. I've just sent a message from outlook again and CC'd you in.
Gaurav Chadha
Gaurav Chadha8mo ago
Okay, no sweat, I'll test from outlook and will revert. You can submit a support request too via-inapp.
thedigitalpro
thedigitalproOP8mo ago
Sure no worries. If no joy I can do this.
Gaurav Chadha
Gaurav Chadha8mo ago
I recieved the email.. Lets connect and verify, sent you DM Note: Resolved over call (worked out in another project), seems project specific issue.