eriwek
eriwek•5mo ago

zima - @Link The discrepancy could be due to sy...

@Link The discrepancy could be due to synchronization issues, permissions settings, configuration errors, cache problems, or software bugs in either Buildship Database or Firestore. These factors can cause Buildship Database to show outdated or inaccurate data that doesn't exist in Firestore.
Solution:
Both BuildShip database and Firestore database are different. BuildShip DB is an inbuilt Firestore database which comes with your project. It is not the one you access with your associated email. https://discord.com/channels/853498675484819476/1246926649686097983/1247116854930047029.
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8 Replies
Schpouet'
Schpouet'•5mo ago
@zima Thank you for the feedback. I suspect the problem could be significant. My rules/access in Firebase IAM and Admin are OK according to the Buildship doc. I have several functional APIs that interact with Firestore.
eriwek
eriwek•5mo ago
@Link If your Firebase IAM and Admin settings are correct and you have functional APIs interacting with Firestore, the issue might be due to misconfigurations in the Buildship integration, potential bugs, or synchronization delays between Buildship and Firestore. Double-check the specific Buildship configurations and ensure that there are no connectivity issues or caching problems affecting data visibility.
Schpouet'
Schpouet'•5mo ago
@zima The browser cache is cleared and the configurations are ok... Hello @anish, I'm sorry to contact you like this, I pay for a Starter subscription and I am not entitled to support. I totally understand, however I am literally experiencing a BUG on the Buildship/Firestore database. I've been stuck at my work for 2 days due to a BUG (I'm sorry in advance if the problem is me but I'm going crazy)
Gaurav Chadha
Gaurav Chadha•5mo ago
Hey @Link, We do provide support to all users, could you please also share your query via in-app support - https://docs.buildship.com/support-messages. The support team will get back to you with a solution shortly.
Schpouet'
Schpouet'•5mo ago
CONTEXT Buildship Database shows Firestore data collection but does not exist in Firestore
No description
Schpouet'
Schpouet'•5mo ago
I recently contact the support
Solution
Gaurav Chadha
Gaurav Chadha•5mo ago
Both BuildShip database and Firestore database are different. BuildShip DB is an inbuilt Firestore database which comes with your project. It is not the one you access with your associated email. https://discord.com/channels/853498675484819476/1246926649686097983/1247116854930047029.
Schpouet'
Schpouet'•5mo ago
o m g Thank you for your feedback and help! So do a shift for that 😭