Infinia.me
Infinia.me3mo ago

Help Edith webhook message parser

Hello BuildShip team! I am working on a WhatsApp bot project, but when I want to extract the type of message received in WhatsApp (text, audio or image), and through a parallel node create the flows for each type of file, however the message parser node , is not extracting this data. I don't have much knowledge of code, but I would like to know if it is possible to do it here, I want to buy a plan, but I would like to know if this can be done before making the investment. Thank you for your response and support.
2 Replies
AI Support
AI Support3mo ago
To achieve this in BuildShip, you can use the WhatsApp Bot trigger to handle incoming messages and then use nodes to process different types of messages. Here’s a general approach to set this up: 1. WhatsApp Bot Trigger: Set up the WhatsApp Bot trigger to receive messages from WhatsApp. 2. Message Parser Node: Use this node to parse the incoming message payload. Although you mentioned that the message parser node is not extracting the data, ensure that you have correctly configured it to parse the payload. 3. Conditional Nodes: Use conditional nodes to check the type of message (text, audio, image) and create parallel flows for each type. Here’s a step-by-step outline: 1. Set up the WhatsApp Bot Trigger: - Follow the instructions in the WhatsApp Bot documentation to set up the trigger. 2. Parse the Message: - Ensure the message parser node is correctly configured to extract the type field from the incoming message payload. 3. Conditional Flows: - Use conditional nodes to check the type of message. For example, if the message type is text, route it to the text processing flow; if the message type is image, route it to the image processing flow, and so on. If you are still facing issues with the message parser node, please submit your query via the in-app support button for more detailed assistance. For more information, you can refer to the WhatsApp Bot documentation. If you have any further questions or need more specific guidance, feel free to ask!
WhatsApp Bot – BuildShip
The WhatsApp Bot is a powerful trigger that allows you to connect and create a WhatsApp Bot using using WhatsApp Business Account by Meta.
Gaurav Chadha
Gaurav Chadha3mo ago
Yes, it is possible, @Infinia.me Did you tried the above solution, was it helpful?