Dino Vidili -Ssumar Group - Hello @Harini and t...

Hello @Harini and team. Can you please help @Almendra10 with a problem while getting scripts from YouTube videos?. Thanks. Dino
6 Replies
Almendra10
Almendra10β€’2mo ago
So, I just tried 8 times the workflow. 7 were completed but the response was empty. 1 was complete with the transcript. I'm not sure if this is a Buildship issue or a Youtube API problem.
Harini
Hariniβ€’2mo ago
Hey @Almendra10 @Dino Vidili -Ssumar Group could you share a bit more about the issue you are facing or raise via in app support so we can take a look. Cc @Luis who can help take a look
Dino Vidili -Ssumar Group
Hey @Harini thanks for your prompt reply 😍. Think they were having an issue with the JS libraries directly when collecting information from YouTube (seems there was no issue directly caused by BuildShip). I was kinda supporting the guy since I was the one who suggested BuildShip to him. If the problem persists, @Almendra10 please raise a support ticket. Have all great weekend ahead πŸ‘‹
Almendra10
Almendra10β€’2mo ago
How can I raise the problem via in app support Harini?
Almendra10
Almendra10β€’2mo ago
There?
No description
Luis
Luisβ€’2mo ago
Hi. That's correct. And once you do we can help you figure out why your workflow is not working.