Murilo RavaniM
BuildShip16mo ago
14 replies
Murilo Ravani

Send WhatsApp Message Node not working

Hi guys. I’m trying the Send WhatsApp Message node but I’m struggling with this:

When I run the test I got a Success

Meta data like Access Token and Sender ID are correct (When I tested changing them to random stuff I got errors)

But the final user is not receiving the message. What am I doing wrong?
IMG_1797.png
Solution
Hi @Murilo Ravani, actually, its WhatsApp API rule, you'll require to verify the sender and the recipients number in your WhatsApp Business Suit Dashboard and then send a test request from the dashboard to establish the connection.

Instead we suggest you to use the Autoresponder template, which should work flawlessly - https://docs.buildship.com/trigger-nodes/whatsapp-bot
The WhatsApp Bot is a powerful trigger that allows you to connect and create a WhatsApp Bot using using WhatsApp Business Account by Meta.
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