youtube caption extract bug

youtube caption extractor doesn't work at all. it returns an empty value everytime and the same description for any given video url. please fix this as this bug is severely affecting my workflows.

AI Support•10/18/24, 9:15 PM

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AI Support•10/18/24, 9:16 PM

AI Response

I understand that the Youtube Caption Extractor node is not working as expected for you and is returning empty values and the same description for different video URLs. This could be due to a variety of reasons such as incorrect input, a temporary service issue, or a bug.

To troubleshoot, please consider the following steps:

Verify Input: Ensure that you are providing a valid YouTube video URL as the input. The URL should be in the correct format and point to an existing and public video.
Check for Service Issues: Sometimes, temporary network or service issues might affect the operation. Ensure there are no current known issues with the service.
Node Version: Ensure that you are using the latest version of the node. Sometimes updates are made to improve functionality and address bugs.
Logs and Debugging: Check the logs for any error messages or warnings that might provide more insight into the issue.
Contact Support: If you're still facing issues, it might be best to contact BuildShip support for a more thorough investigation into the problem. They might already be aware of the issue and working on a fix.

To officially report the issue and get technical assistance, please use the in-app support or contact the BuildShip support team to get more detailed assistance.

For your reference, you can read more about the Youtube Caption Extractor node here.

BuildShip AI Support

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10/18/24, 9:16 PM