assistant

Cannot migrate to V2? I tried to log in and migrate, but I'm getting this error.?
No description
11 Replies
AI Support
AI Support2mo ago
AI Support Bot Information
<@669387399201030145> you can react on the relevant answer (message) with a ✅ in this thread when you think it has been solved, by the bot or by a human! Anyone can react on this message with a ❌ if the GPT bot is unhelpful or hallucinating answers. Please note: Team members will review and answer the questions on best efforts basis.
AI Support
AI Support2mo ago
AI Response
It seems you might be experiencing a rate limit issue, as mentioned in the provided document【4:2†source】. Would it be possible for you to try combining your requests into a single one, or consider upgrading to a higher plan if you're currently on a free plan? This could potentially resolve the error you're facing during the migration. If it doesn’t, you may consider reaching out for a refund or further assistance​【4:2†source】.
BuildShip AI Support
Insolita
Insolita2mo ago
I am experiencing the same problem. I am unable to do anything after logging in. The attached image is from the browser developer tools on the failing code snippet. It suggests that the error is caused by the new pricing plans and missing data. The workflows are reporting insufficient credits, but I can't do anything to fix it.
No description
UnicornSparkles307
UnicornSparkles307OP2mo ago
This is very frustrating, as it looks like its a bug in the UI. I'm on a pro plan, so it shouldn't be a credits issue. @BuildShip wtf?
Harini
Harini2mo ago
Are you able to click the refresh button and does that resolve it? We are checking on this
Gaurav Chadha
Gaurav Chadha2mo ago
@Insolita Could you please also share your projectID, or submit via in-app support? We'll add the fix.
Insolita
Insolita2mo ago
The id is -redacted-
Gaurav Chadha
Gaurav Chadha2mo ago
@Insolita Can you try to refresh now?
Insolita
Insolita2mo ago
No change on my end. I also tried logging in on incognito mode.
Gaurav Chadha
Gaurav Chadha2mo ago
Hi @Insolita we have pushed a fix, could you please try again, we apologize for this experience. It should work now.
Insolita
Insolita2mo ago
@Gaurav Chadha Thank you for your time. The site appears to work now.