Brian
Brian2mo ago

All Workflows down

@Gaurav Chadha Hey, all our workflows show this error right now: "Unexpected token 'W', "Workflow n"...is not a valid JSON". This happens for every user and in every browser. I've sent a support ticket but even the ticket ID is missing.
14 Replies
AI Support
AI Support2mo ago
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AI Support
AI Support2mo ago
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Brian
BrianOP2mo ago
Even the Chatbot in the app and in Discord does not work right now apparently
AI Support
AI Support2mo ago
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AI Support
AI Support2mo ago
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Gaurav Chadha
Gaurav Chadha2mo ago
Hey @Brian we r checking
AI Support
AI Support2mo ago
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AI Support
AI Support2mo ago
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Gaurav Chadha
Gaurav Chadha2mo ago
@Brian its fixed You can refresh
Brian
BrianOP2mo ago
Yes thanks @Gaurav Chadha @AI Support we have this bug again right now. On other browsers like Firefox it shows "JSON.parse: unexpected character at line 1 column 1 of the JSON data" instead.
Gaurav Chadha
Gaurav Chadha2mo ago
Hi @Brian only on Firefox? Can you share a jam.dev via in-app support. We just now checked and it is working fine.
Brian
BrianOP2mo ago
No, on Chrome we have the error that I described yesterday I just sent an In app support again. And again the ticket number is not shown like yesterday The in-app chatbot is also down again. It's exactly as yesterday
Gaurav Chadha
Gaurav Chadha2mo ago
it should be fixed now, we are investigating this issue on the highest priority to ensure this does not occur again @Brian
Brian
BrianOP2mo ago
Yes it works again. Thank you