No-Cold Start seems not working
Hi,
I have a Pro plan and bought no-cold start add on, tha payment was successful.
I built a Flutter app and used buildship to serve APIs and workflows, all are fine except when I start the app the first time the API call takes around 5 sec, then when I navigate away and back to the same page it gets way faster, sometimes the call fails till I go to another page then come back it works fine. Therefore I bought the add on to solve this issue, but unfortunately nothing changed.
4 Replies
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AI Response
It seems that you are experiencing issues with API calls despite having purchased the no-cold start add-on. According to BuildShip's documentation, cold starts typically occur in the free and starter plans, leading to longer response times for the first API request or if there has been a significant break since the last request【4:3†source】. However, with the Pro plan, which includes the no-cold start feature, this should not be an issue【4:2†source】.
Since you're still facing delays, it might be a configuration issue or a problem specific to your setup. Here are a few steps to consider:
1. Verify Configuration: Ensure that the no-cold start option is correctly configured in your BuildShip settings.
2. Check Workflow and API Logic: Review the logic of your workflows and the API calls within your Flutter app. Sometimes, inefficient processes or multiple dependent workflows may cause delays.
3. Monitor Server Logs: Check server logs for any errors or warnings during the API call, which might provide insights into any issues.
4. Contact Support: Reach out to BuildShip support for personalized assistance, as they can provide insight specific to your account and configuration. You can reach them via the in-app support form or by emailing hello@buildship.com【4:6†source】.
If these steps don't resolve the issue, it might be best to contact BuildShip support for further assistance. They can help troubleshoot the problem specific to your account and project.
BuildShip AI Support
Are these v2 endpoints? I'm finding my v1 endpoints seem to have gotten WAY slower to reply, and the v2 endpoints. Hazarding a guess, cold start is a new "feature" that doesn't apply to v1 endpoints, but was retroactively applied? Would appreciate the clarity as well, since migrating has been a real pain.
@AMEERSH We are checking on the No-cold start issues. You can DM me your workspaceID we can check and fix it directly for you.