Unexpected token '<', "<html> <h"... is not valid JSON error
We’re getting a new error on one of workflows that we have not changed anything on. The error states: Unexpected token '<', "<html> <h"... is not valid JSON
Does anyone know what this error means and/or what it can be related to? I don’t know why this error started showing randomly but we have made no changes to the workflow @Gaurav Chadha
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AI Response
The error message you're encountering, "Unexpected token '<', "<html> <h"... is not valid JSON", often indicates that you're receiving an HTML response when your application or script is attempting to parse it as JSON. This usually occurs when the API or resource you are trying to reach is returning an HTML error page (like a 404 Not Found or 500 Internal Server Error) instead of the expected JSON response.
Here are some steps you can take to troubleshoot and resolve this issue:
1. Check API Endpoint: Ensure the API endpoint you are requesting is correct and accessible. Double-check the URL for typos or changes.
2. API Response: If possible, output the full response to inspect its contents. This will help confirm if you're receiving an HTML page instead of JSON.
3. Authentication and Headers: Verify that any necessary authentication or headers are correctly set in your request.
4. Service Availability: Check whether the service you are calling is up and running, and there are no outages. You might want to look at their status page if available.
5. Network Connectivity: Ensure there are no network issues or proxy settings blocking access to the API.
6. Proxy/Error Handling: Implement error handling to gracefully manage unexpected responses, such as logging HTML content in a safe manner to deduce the exact issue.
If you have checked all the above and the issue persists, it might be helpful to reach out to the service provider's support team or review their API documentation for any recent changes. Additionally, you can send a support request via in-app support for more personalized assistance.
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