Widget for AI Assistant seems not to work
Hi, I'm trying to use the Chat GPT widget template to embed in a page. I've created a really basic assistant, I would like to use it on the CRM of my company and I'm trying to do some tests to see what I can do to suggest buildship as a possible solution. However when I try to use the widget I've got the message "paa.buildship.com says: Could not send message"
In the template I put the assistant id and my api key to access open AI developer console.
Is there something I'm missing?
I attach even another image that I get when I run the test.
Thank you for your advice
Luca
2 Replies
AI Support Bot Information
<@1300696240534851684> you can react on the relevant answer (message) with a ✅ in this thread when you think it has been solved, by the bot or by a human!
Anyone can react on this message with a ❌ if the GPT bot is unhelpful or hallucinating answers.
Please note: Team members will review and answer the questions on best efforts basis.
AI Response
It seems like there could be a few issues related to your problem of receiving the message "Could not send message" when using the Chat GPT widget template. Here are a few potential troubleshooting steps:
1. API Key Verification: Ensure that the API key you are using is correctly entered and is valid. You should also verify that your key has the necessary permissions to access the OpenAI services.
2. Assistant ID: Double-check that the assistant ID is correctly inputted in the template. Any mismatch or typo could lead to communication issues.
3. Network Configuration: Sometimes, network settings or firewalls might prevent the application from accessing the necessary services. Ensure that your network allows outgoing requests to the necessary services.
4. Error Message Logs: Look into any error logs or console messages that could give more detailed information about the "Could not send message" error. It might provide clues if there are any specific parts of the configuration or requests that are failing.
5. Documentation and Support: Review the BuildShip documentation for any setup or configuration steps you might have missed BuildShip Documentation. Often, there are specific setup instructions that need to be exactly followed to ensure proper operation.
If you have checked these common issues and are still encountering problems, I would recommend reaching out to BuildShip support through their support messages for further assistance【4:10†source】.
BuildShip AI Support