Luis
Luis7d ago

Luis - All my flows are failing so my app crash...

All my flows are failing so my app crashes. The logs have disappear so I know it was working yesterday, but I don't know when it started to fail. My app is totally crashing. Is it happening to anyone else? Is BuildShip working on it? Is there an status page to understand how BuildShip is performing? I need help, it's a big issue to have the app down
18 Replies
Luis
LuisOP7d ago
My flows are connecting to Firestore, but the issue is not there. I pinned it directly to Firestore and it works. Their status page is fine: https://status.firebase.google.com
Gaurav Chadha
Gaurav Chadha7d ago
@Luis what error message are you getting? A screenshot would be helpful
Luis
LuisOP7d ago
@Gaurav Chadha All the logs disappeared and I get the same error in all my flows. I didn't change the flows and they were working yesterday
No description
No description
Luis
LuisOP7d ago
I didn't changed my FlutterFlow project and when I test from there I get a 503
No description
Gaurav Chadha
Gaurav Chadha7d ago
whats the workspace ID? We'll release a fix for failed to execute by today. if you create a new wokflow it should work fine. can you execute outside flutterflow? Just for checking
Luis
LuisOP7d ago
I created a very simple flow from scratch and it also failed while testing
No description
Luis
LuisOP7d ago
I tested from Postman and I got a 429, but it doesn't make sense. Due to the crash, I'm not having traffic right now
No description
No description
Gaurav Chadha
Gaurav Chadha7d ago
Can you share workspace id. We’ll check and fix
Luis
LuisOP7d ago
I just sent it privatly I hope you can fix it soon. Thanks
Luis
LuisOP7d ago
I tried a new approach to confirm that the issue is not related to the connection from BuildShip to Firestore. I created a flow from scratch to just get a random number, but it also failed.
No description
Luis
LuisOP7d ago
Hi @Gaurav Chadha Any update on this issue? Our app has been down for hours and we are really worry. The weekend starts and we need it to be working asap. It's a serious reputation issue that affects us deeply.
Gaurav Chadha
Gaurav Chadha7d ago
Sent you an email with followup. Your workspace should be up now.
Luis
LuisOP7d ago
Thanks a lot 🙌
founderonrepeat
What was the issue?
Luis
LuisOP5d ago
It seems that the queue was jammed, but it is still unclear as there was almost no traffic at the time, and with the failure even less traffic (the app wasn't totally failing). They solved it after a few hours and are investigating it to give me an answer in the next few days.
Luis
LuisOP6h ago
Hi @Gaurav Chadha or someone at BuildShip It looks like the CPU is full again. Could you, please, restart it, clean the cache, remove the tests still running without returning an error, or do whatever you did the last time to unblock the situation? The issue is happening in the new workflow we created to avoid affecting the app, so this time the app keeps working, but I cannot continue working on the API Call I need Right now, I have limited access to BuildShip. The test I was running returned no error and was running for ever, so I tried to restart the test by logging out of the platform and logging in again, and I cannot access it again from my regular browser. Check the attached screenshot.
No description
Gaurav Chadha
Gaurav Chadha5h ago
This isn’t a cpu issue, seems your browser isn’t making the request. Could you try logging in in via incognito mode
Luis
LuisOP5h ago
I tried and I got the same result At least, it works again in the other browser in which I had a session already initiated . At first it was blocked there too What can I do to solve it my browser?

Did you find this page helpful?