Sebastian AE
Sebastian AE2d ago

Flow not working on live version

Hello, I have a flow that uses Open AI assistants node and while testing inside Buildship, it works, but when I tried it on live it doens't. Any ideas what could be causing it?
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AI Support
AI Support2d ago
AI Support Bot Information
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AI Support
AI Support2d ago
AI Response
It seems you are experiencing issues with the Open AI assistants node that works during testing in BuildShip but not when it's live. Based on the available FAQs and troubleshooting steps, here are a few things you can check: 1. Environment Variables: Ensure that all necessary environment variables and API keys have been correctly set for the live environment, as they might differ from the test environment. 2. Error Logs: Review the logs to identify any error messages or issues when the workflow transitions from testing to live. These logs can provide insights into where the failure might be occurring. 3. Network and API Access: Verify that the live environment has the appropriate permissions and access to networks and APIs used within the workflow. 4. Version Mismatch: Check if there are different versions of a node or configuration between testing and live environments that might affect the workflow's functionality. 5. Consistency in Configuration: Ensure that the configuration and setup on the live environment match those in the test environment, especially paths, tokens, and authentication details. If the issue persists or you find it challenging to resolve, consider reaching out to BuildShip support through in-app support for more precise assistance tailored to your specific setup.
BuildShip AI Support
Gaurav Chadha
Gaurav Chadha2d ago
Hi @Sebastian AE, could you please also submit this flow via in app support along with the video that you shared with me?

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