Dana Ly - Hey there, I recently signed up to a ...
Hey there, I recently signed up to a STARTER plan and accidentally deleted my account -- can you restore it? If not, can you refund my payment? Thanks.
5 Replies
continuing the conversation on email.
Thank you for looking into this for me.
Hi @Dana Ly would love to know how you accidentally deleted your account, its irreversible action, we do have confirmation step to prevent this, wondering how we can improve the UX
I had two workplaces, one paid and one free one, I wanted to delete the free one only but it deleted both and my complete entirely.
Thought I was just deleting the free one only.
thanks for the clarification we'll look into it, cc @gerard