Dana Ly
Dana Ly4mo ago

Dana Ly - Hey there, I recently signed up to a ...

Hey there, I recently signed up to a STARTER plan and accidentally deleted my account -- can you restore it? If not, can you refund my payment? Thanks.
5 Replies
Gaurav Chadha
Gaurav Chadha4mo ago
continuing the conversation on email.
Dana Ly
Dana LyOP4mo ago
Thank you for looking into this for me.
Shams
Shams4mo ago
Hi @Dana Ly would love to know how you accidentally deleted your account, its irreversible action, we do have confirmation step to prevent this, wondering how we can improve the UX
Dana Ly
Dana LyOP4mo ago
I had two workplaces, one paid and one free one, I wanted to delete the free one only but it deleted both and my complete entirely. Thought I was just deleting the free one only.
Shams
Shams4mo ago
thanks for the clarification we'll look into it, cc @gerard

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