NO ACCESS TO MY DATABASE

Once again, I suddenly lost access to my database. For two days I haven't been able to access my data and I'm receiving no support! And this is despite paying for the Pro plan. It's complicated.

AI Support•11/16/25, 4:33 PM

Processing...

Engaging cognitive circuits.

this might take a couple of minutes... beep boop

AI Support•11/16/25, 4:34 PM

🤖 AI Response

There are no reports of a widespread BuildShip database outage at this time, but several users have recently reported issues with database access, editing tables, and loading screens, which may indicate isolated or intermittent problems. Common causes include connection issues, authentication errors, or server-side problems. For persistent issues, especially on a Pro plan, submitting a detailed support request through the in-app support form is strongly recommended, including screenshots and a description of the problem. Clearing your browser cache or using incognito mode has resolved some browser-specific issues for other users. If you receive specific error messages, sharing them with support will help expedite troubleshooting.

BuildShip AI Support

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11/16/25, 4:34 PM

Gaurav Chadha•11/17/25, 5:38 AM

This is fixed, now. We apologize for the inconvenience. Sent you can email as well.

RítaloOP•11/17/25, 12:43 PM

This has happened 3 or 4 times already. Is there any way to prevent this from happening again? Or at least to be able to access Firebase externally?

Gaurav Chadha•11/17/25, 4:33 PM

It is fixed, permanently, Won't occurs, we apologize for all these hiccups