HariniH
BuildShipβ€’4y agoβ€’
18 replies
Harini

streamlining customer support

Hi @everyone πŸ‘‹

We have been using Discord for all community discussions on Rowy - including support. Which hasn't been great - as conversations tend to get lost πŸ‘Ž

So, we have decided to move support for Rowy to Github Discussions πŸŽ‰ It is a forum that is searchable and allows you to see if others faced similar issues / how they solved it. We hope this transition will give a better quality of support and we welcome any feedback.

πŸ‘‰ If you need any support with Rowy going forward, please raise your queries with relevant info here: https://github.com/rowyio/rowy/discussions

We will continue to use Discord as a space for the community for any live discussion, general chat, or sharing of ideas and for broad topics like "how does this look in the future", "what would be the best way to contribute to X". However, every support request with specific questions would find a better place in a Github Discussion.

Best,
Rowy Team

PS: It would mean a whole lot to us, if you can star the Rowy project on Github (if you haven't already). Also, if you enjoy using Rowy please leave a comment on this Testimonial thread πŸ’œ https://github.com/rowyio/rowy/discussions/697
GitHub
Rowy is an open-source low-code platform for Firebase and Firestore. Airtable-like UI with cloud functions workflows in JS/TS, all in your browser. - Discussions Β· rowyio/rowy
Discussions Β· rowyio/rowy
GitHub
If your company or organization is using Rowy, we want to welcome you to leave a feedback, share how you are using it, and any feedback. We are grateful for your replies, help us reach wider networ...
Testimonial Β· Discussion #697 Β· rowyio/rowy
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