Buildship Payment issues!

I need help from someone in support. I've had access to buildship for a while, but no matter what I do, I can't ship anything because you guys still won't process my payment. There's no issues with Stripe or my bank, I checked many times. I need someone to simply go in and CHARGE my account so I can start shipping. I'm already on the Pro plan, but haven't been charged no matter how many times I try to update or whatever. Please help ASAP.:4687pepeangrycry: