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in this thread when you think it has been solved, by the bot or by a human!Anyone can react on this message with a
if the GPT bot is unhelpful or hallucinating answers.Please note: Team members will review and answer the questions on best efforts basis.
AAI Response
To resolve the issue of receiving "OK" after every message you send to your WhatsApp assistant, it sounds like there might be a problem with how the webhooks and responses are set up. Let's go through the steps to ensure everything is configured correctly.
Here is a checklist to troubleshoot and ensure your WhatsApp assistant is correctly set up:
You must have cloned the WhatsApp Bot - Verification template from BuildShip. Review the steps to ensure everything's correctly set up:
Make sure the WhatsApp Bot - Auto Reply template is correctly cloned and set up in BuildShip:
Here are a few common mistakes to watch out for:
WhatsApp Bot Guide
If you verify all these steps and the problem persists, providing further details or specific configurations/screenshots about your workflow will help in diagnosing the issue.
Here is a checklist to troubleshoot and ensure your WhatsApp assistant is correctly set up:
- **Webhook Configuration:**
- Ensure that the webhook endpoint in the Meta dashboard is correctly set up and verified.
- Verify that the webhook URL is correctly pointing to the endpoint created using BuildShip for handling incoming messages.
- **HTTP Trigger and Response:**
- Check the workflow in BuildShip that handles the incoming HTTP request from WhatsApp. You should have an HTTP trigger set up to receive the requests.
- Ensure the workflow processes the incoming message and generates a response correctly.
- **Auto-Responder Logic:**
- Make sure that the auto-responder is correctly configured in your workflow so that it properly sends a response back to the user.
- Ensure nodes are correctly set up to handle and respond to user messages.
- Webhook Verification
You must have cloned the WhatsApp Bot - Verification template from BuildShip. Review the steps to ensure everything's correctly set up:- Endpoint URL must match the webhook set in Meta Developer Account
- Verify token during webhook setup in Meta Developer Account
Make sure the WhatsApp Bot - Auto Reply template is correctly cloned and set up in BuildShip:
- REST API Trigger: Receives incoming messages.
- Claude AI Text Generator: For message generation.
- Auto-Responder: Sends the response back to WhatsApp.
Here are a few common mistakes to watch out for:
- Authentication Tokens: Ensure that the temporary access token from Meta is correctly set and hasn't expired. If possible, set up a permanent token for consistent operation.
- Correct Endpoints and API keys: Make sure all the API keys and endpoint details are exactly as required.
- Conditional Responses: Ensure that conditional logic in your flow doesn't inadvertently send "OK" when unexpected.
WhatsApp Bot Guide
If you verify all these steps and the problem persists, providing further details or specific configurations/screenshots about your workflow will help in diagnosing the issue.
BuildShip AI Support
•9/17/24, 4:54 PM