6 replies

Missing or insufficient permissions.

Hello, everything was fine earlier and suddenly I get this message "Missing or insufficient permissions." when I try to access my workspace. I logged out and changed browsers but it doesn't change anything. Please help

AI Support•5/20/25, 12:25 PM

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AI Support•5/20/25, 12:25 PM

AI Response

I'm sorry to hear that you're experiencing issues accessing your workspace. The "Missing or insufficient permissions" error typically indicates a problem with your account's access rights. Here are a few steps you can try to resolve the issue:

1. Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can help resolve unexpected login or access issues.
2. Check Account Permissions: Ensure that your account has the necessary permissions to access the workspace. If there have been any changes to your role or permissions, this might be the cause.
3. Contact Support: If the above steps don't resolve the issue, it might be best to contact support. You can send a support request directly from your BuildShip Dashboard using the "Support" button【4:2†buildship-docs.json】.

If you continue to experience difficulties, I recommend reaching out to BuildShip support for further assistance. They should be able to assist you in resolving the permission issue.