Insufficient credits
I am new to buildship and start with api call for get request. I am a free user plan and it show message error that "BuildShip credit limit reached. Top-up credits to continue running executions." When I signed up it gave me 3000 credits and i have not use any credit and I still have this 3000 credits why it say insufficient credit.
4 Replies
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AI Response
It seems you're facing an issue with your BuildShip credit limit. When you sign up for BuildShip, you receive 3000 credits as part of the free plan. However, if you're seeing an error message that your credit limit has been reached, it's possible that there might be a misunderstanding or technical issue.
Here are a few steps you can take to resolve this:
1. Check Workflow Execution Logs: Review the logs to see if there were multiple executions that consumed your credits faster than expected.
2. Contact Support: Since you're a free user, the credits issue should be looked at by the support team. You can do this by reaching out via the Support form on the BuildShip app or emailing them at
hello@buildship.com. They can check your account details and help resolve the issue.
If you're still facing this issue after these steps, contacting BuildShip support would be the best approach to get it resolved quickly.
BuildShip AI Support
@day_dinho10 Can you DM your workspace ID or share this via in-app support request, we'll fix this. Is your workspace name is Grafiksalon? We have received a request will fix it.
I'have the same problem