Felipe
Felipe2w ago

gmail nodes

I'm using the Gmail Nodes, I'm using a testing account that only has 2 emails (both with attachments), when I test the node "Get Inbox" I see the 2 emails. But when a use the node "Get Email Attachment" without changing any parameters or selecting any filter I don't get any result. I try changing some parameters (From, To, Subject, Etc) but it's doesn't help, I got 0 result everytime. What I have to do to get the list of attachments? Thank!
2 Replies
AI Support
AI Support2w ago
AI Support Bot Information
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AI Support
AI Support2w ago
AI Response
To resolve the issue with the "Get Email Attachment" node not returning results while you can see emails with attachments using the "Get Inbox" node, ensure the following: 1. Check the Email Filter Parameters: Make sure that when you configure the "Get Email Attachment" node, the filters (like From, To, Subject, etc.) are set correctly. If the filters do not match the criteria of the two emails, the attachments will not be fetched.
2. Ensure Correct Permissions: Verify that the Gmail API has the necessary permissions to access the attachments for those emails. Double-check the OAuth scopes used. 3. Validate Email IDs: Ensure that you are retrieving the correct email IDs from the "Get Inbox" node and passing them into the "Get Email Attachment" node without any modification that might mistype or miss out any part of the IDs. 4. Check for Errors in Workflow Logs: Review workflow logs for any error messages or hints that might indicate why attachments are not being retrieved. 5. Test with Different Emails: As a sanity check, test the workflow with emails that consistently have attachments to rule out any random or edge case issues related to specific emails. If these steps do not resolve the issue, please consider reaching out to BuildShip support for more personalized assistance through their in-app support options.
BuildShip AI Support

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