Deleting Telegram Trigger

I am having trouble with a couple of workflows on the Telegram trigger. The bot I was using on the first I tried to deploy to a group chat and it didn't have the right permissions and by the time I got to it's settings it was just firing errors and then even more when I deleted it. I changed the key on the TG bot and updated that to the workflow which was still blocked by errors. I have now created a new bot and updated the workflow but again it appears blocked by the previous errors. So I duplicated the workflow and added the new bot trigger and even that keeps failing and it won't accept 'get data' even though I have sent messages. I just tried to delete the TG trigger and it said it wasn't possible to delete the trigger. Does someone need to take a look?
3 Replies
AI Support
AI Support3mo ago
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AI Support
AI Support3mo ago
AI Response
It seems you are experiencing issues with your Telegram trigger workflows and trigger duplication. While I don't have specific steps to resolve this, I can suggest a few general troubleshooting tips: 1. Review Bot Permissions: Verify that your Telegram bot has the correct permissions set for the group chat. If you recently changed any bot settings or keys, ensure that the bot is updated with these changes and has the necessary permissions to interact with the group. 2. Update Trigger with New Bot Key: Make sure that the new Telegram bot key is correctly configured in your workflow. Sometimes, errors may persist if the update wasn't correctly applied or saved. 3. Duplicate Workflow Troubleshooting: Instead of just duplicating the workflow, try creating a new one from scratch with the new Telegram bot. This can sometimes help clear any persistent settings from previous errors. 4. Check Logs and Errors: Look into the execution logs to see if there are specific errors that can give more insight into why the workflow isn’t accepting data or is failing. 5. Deleting Trigger: If you are unable to delete a trigger, try refreshing the BuildShip interface, and ensure that any connections or triggers are not actively running when you attempt to delete them. It might also help to revisit any documentation specific to deleting triggers if there are special steps associated with it. Given these issues persist after troubleshooting, I would recommend reaching out directly via BuildShip's in-app support for detailed assistance. You can provide them with any logs and screenshots to expedite the troubleshooting process.
BuildShip AI Support
Chris Wright | Because You Can
Has someone been busy, I can now delete Telegram triggers and workflows that contain Telegram triggers so it seems to be fixed 🤞

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