jeff_sssJ
BuildShip14mo ago
4 replies
jeff_sss

Billing Error - Auto Top-up missing one "0" for credits ($10 for 10K credits only)

Dear team,

Here is another bug that needs to be fixed ASAP. Billing for auto top-up is supposed to be $10 for 100K credits. Now I have been charged twice for only getting 20K credits each time.

Please see the screenshot here: https://app.screencast.com/dFqYZzCdyR5P9
@Gaurav Chadha
TechSmith ScreencastNextGenStrata
World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly.
2024-11-27_11-59-26
Solution
Hi Dong, this is fixed now, also sent you an email. Let us know if you get into any othrer issues.
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